Return & Cancellation Policy

Thank you for choosing AyuTressence. We take great pride in the quality and care behind our products. However, if for any reason you are not satisfied with your order, we are here to help.

 


 

1. Contact Us

If you experience any issues with your order, please reach out to our Customer Experience Team via email or phone.
We will review your concern and get back to you promptly.

📧 - Ayutressence@gmail.com
📞 - 9354020761

 


 

2. Cancellations

Once an order is placed and confirmed, it cannot be canceled for a refund.
Refunds are not provided for canceled orders.

 


 

3. Replacements

We currently do not offer replacements for reasons other than product defects or issues specified below.

 


 

4. Expired Product Received

In the rare event that you receive a product past its expiry date, please share the following with us:

  • A clear photograph showing the expiry date on the product

  • A copy or image of your purchase invoice

Once verified, we will arrange a replacement at no extra cost.

 


 

5. Returns

If your concern meets our replacement criteria, we will be happy to send a replacement product instead, subject to availability.

 


 

At AyuTressence, your satisfaction is important to us. We are committed to resolving any genuine concerns with care and transparency.